Shipping policy
Free Worldwide Shipping
JewelryRich offers free standard shipping on all orders worldwide. Express shipping options are available at checkout for faster delivery.
Processing Time
• Standard orders: 1–3 business days
• Made-to-order & custom pieces: 7–14 business days before shipping
Delivery Timeframes
• US Standard: 5–8 business days
• US Express: 2–3 business days
• Europe (UK, DE, FR, etc.): 7–14 business days
• Rest of World: 10–20 business days
International Orders
All orders are fully insured and shipped in our signature luxury packaging. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days at sales@jewelryrich.com with your order number and photos. We will resolve the issue promptly.